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Years of experience: 31
Marketing DirectorMarketingSales & BizDevConsultingAdvisorCustomer Researcher
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Exceptionally trusted; proven professional excellence.
Katia's Career Path
Aug. 2024 -Present
CX on DemandPrincipal Consultant
May. 2022 -Jul. 2024
AGCO CorporationCustomer Strategy & Experience Manager - ANZ and Far East / Massey Ferguson
Responsible for facilitating the implementation of Global CX Framework in ANZ, aimed at achieving NPS score of 70. Distribution led Inner Loop feedback model roll out, and all other aspects of enterprise CX strategy in assigned territory.
May. 2022 -Dec. 2022
AGCO CorporationMarketing Manager, Massey Ferguson, ANZ
Melbourne, Victoria, AustraliaDelivery of 5-year strategic marketing plan to support enterprise growth objectives 2026.