Years of experience: 12

Customer ServiceConsultingCustomer Success ManagerChief Customer Officer (CCO)Case ManagerCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mauricio J's Career Path
Director Sales & Operations LATAMJan. 2020 -
Nov. 2024
United Freight Management Director Sales & Operations LATAM
Panama, Costa Rica, El Salvador, Guatemala, HondurasKey Responsibilities • Regional Expansion and Office Establishment. Directed establishing operational offices in all Central American countries, managing end-to-end processes, including facility acquisition, recruitment, and workflow implementation. Ensured full regulatory compliance and adapted operations to meet each market’s specific requirements. • Fiscal and Legal Representation. Served ...
Regional Sales ManagerOct. 2016 -
Nov. 2019
T-MobileRegional Sales Manager
Los Angeles, California, United StatesKey Responsibilities • Regional Sales Oversight: Directed multi-district sales operations, ensuring consistent achievement of revenue goals and market growth targets. • Sales Strategy Development: Designed and executed comprehensive sales strategies tailored to regional demographics and customer preferences. • Leadership and Talent Management: Recruited, coached, and led district managers and...
Program DirectorDec. 2011 -
Jul. 2016
EtihadProgram Director
Abu Dhabi Emirate, United Arab EmiratesKey Responsibilities: • Training and Development: Designed and delivered comprehensive training programs for new hires under Emiratization and Omanization initiatives, ensuring seamless onboarding and skill development. • Relationship Management: Cultivated strong, long-term professional relationships, fostering employee loyalty, self-motivation, and high levels of engagement. • Project Manag...

Mauricio J's Posts

  • About myself

    Proven expertise in operations and sales, with a track record of driving business expansion and spearheading new ventures. Strategic thinker with a knack for identifying growth opportunities and optimizing processes.

  • Job Description

    Aspiring for a Director or Senior Manager position where leadership, strategic planning, and operational excellence can be leveraged to drive organizational success and innovation.

  • How to contact

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