Years of experience: 25

COOAdvisorHead of GrowthExecutive CoachC-level ExecutiveSales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Elena's Career Path
Chief Commerce and Customer SuccessMay. 2022 -
Present
TripsterChief Commerce and Customer Success
ПортугалияManaging commercial results through diversification of assortment and lifetime customer value growth. - Created five new product verticals leading to 15-30% revenue increase per vertical - Created vision for Customer Success and build function, achieving 20% CR rate improvement - Developed product QA frame, which resulted in 15% revenue growth and 10% increase of repeat sales
CEO Havas Village Jan. 2019 -
Apr. 2022
Havas GroupCEO Havas Village
- Key Clients: Kia/Hyundai, Reckitt, Jacobs Douwe Egberts, Hermes, D&G, Sandoz, Novartis, X5 Retail Group, Sberbank - Retained 100% clients in portfolio, won new clients with extra 50 million Euro/year - Integrated SAAS platform into operational management & monetized it - Launch integrated Village Team for Reckitt, X5 (Media + Creative) - Relaunch SMM product to integrate Media & Creative Bu...
Executive Managing DirectorJan. 2014 -
Dec. 2018
Havas Media GroupExecutive Managing Director
Москва, Россия- Key Clients: Kia/Hyundai, Reckitt, LVMH, Perfetti Van Melle, X5 Retail, MVideo / Eldorado Electronic Retail. - Control and constant delivery of Agency PL - Won #1 Food Retail X5 (3 years contract) and #1 Electronic Retail MVideo Eldorado (2 years contract) - Build strategic partnership with Veon #2 Telecom Operator for 2019-2021 - Diversified revenue source by data science services, perform...

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