Years of experience: 12

PythonTechnologyScrumSQLTableauMVP

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Marcos's Career Path
Operations ManagerApr. 2023 -
Present
iFoodOperations Manager
Osasco, São Paulo, Brasil•Monitoring metrics to support business performance and decision-making with analytics; •Advising leadership on difficult tradeoffs and proposing solutions that can engage diverse teams with strong impact. •Analyze service delivery for cost and quality gaps, formulate data-driven improvement proposals, pitch persuasive business cases to key decision-makers, and expertly oversee project implem...
Business Performance ManagerApr. 2022 -
Mar. 2023
iFoodBusiness Performance Manager
Osasco, Sao Paulo, Brazil• Optimizing order delivery and performance for iFood's key partners. • Developing delivery solutions tailored to partner needs. • Promoting partner engagement and delivering highest service level. • Developing and implementing cycle strategies and operational enhancements. • Identifying and implementing improvement opportunities quickly. • Collaborating with business, tech, UX, and operation...
Solutions Delivery ManagerOct. 2021 -
Mar. 2022
iFoodSolutions Delivery Manager
Osasco, São Paulo, Brasil• Empowering partner growth through streamlined deliveries and performance enhancements. • Tailoring delivery solutions to specific partner needs. • Promoting partner engagement and delivering top-notch service. • Ensuring seamless integration of logistics experiences across the platform. • Proactive communication with partners to ensure alignment and collaboration.

Marcos's Posts

No responses yet
0