Years of experience: 13
Sales ManagerBusiness Development ManagerPartnerITSales & BizDevEngineer
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Christopher's Career Path
Jun. 2024 -Present
Rehner EQMManagement Consultant
Consulting services in the areas of: - Quality Management (ISO 9001)
- Process Development according ISO Standards
- Service Readiness / After Sales / Technical Operations
- Internal Audits
Jan. 2023 -Present
VDL Bus & Coach Norway ASBusiness-Manager Aftermarket
Langhus► Monitoring and improving the efficiency and productivity of several workshops, as well as customer service.
► Analyze profitability of maintenance contracts and technical processes.
► Developing potential aftermarket strategies and service products.
► Development of contract items for potential new customers.
► Defining various service strategies and products during marketing and sales acti...
Jan. 2022 -Dec. 2022
VDL Bus & Coach Norway ASProject Manager Aftermarket Structuration
Langhus► Development of a market-specific after-sales strategy including processes for technical management,
maintenance programs, a warranty and complaints management system, and technical customer service.
► Implementation of a KPI-driven reporting structure and improvement of accounting in technical areas.
► Optimization of existing profit centers.
► Statistical evaluation of malfunctions and qua...