New York, United StatesAs a Design Lead, I was responsible for overseeing the entire design process, from initial concept creation to final delivery to the Front-End team. My role included conducting user interviews, managing design system, and ensuring a seamless and efficient workflow to deliver high-fidelity designs. I achieved two major things in this role: 1. I created a user-friendly environment for complex s...
New York, United StatesI was responsible for enhancing the user experience of report generation and data visualization. Collaborated closely with stakeholders and diverse outsourced teams responsible for various aspects of the service, ensuring a seamless and consistent user experience across all touchpoints. As a result, we delivered fully functional Analytics Dashboards, Tabular Reports Environment, and a signifi...
Moscow, RussiaCityMobil is an urban mobility service, similar to Uber, Bolt, and other services. It operates in 70 cities and offers taxi, car sharing, scooter, and delivery services. I participated in the development of the customer support service interface. The company serves two main types of clients: passengers and drivers. Customer service operators act as detectives and psychologists, helping client...