Years of experience: 7

Call CenterSupport SpecialistCustomer ServiceHelp Desk SupportConsultingMedical

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ritchie's Career Path
Product ManagerMar. 2025 -
Present
OptumUKProduct Manager
Greater London, England, United KingdomContinuation of previous role with EMIS due to acquisition.
Product ManagerJan. 2025 -
Mar. 2025
EMISProduct Manager
Clinical Data AnalystJun. 2024 -
Jul. 2024
SuveraClinical Data Analyst
- Created custom data analytics dashboards, using SQL and MongoDB - Worked with the Care Operations team to define and update new, bespoke onboarding rules for partners to align with their expectations and optimize service delivery - Designed bulk processes to identify coding errors resulting in target underachievement. Coordinate care and data team ‘admin clinics’ to resolve these as well as...