Jachym's Posts
- 0Jachym Suchomel
Head of Operations, Projects and Customer Journey @strapido
is looking for a jobE-commerce Operations & CX Leadership Expertise - 0
About myself
Proven leader in transforming customer experience and scaling operations. Spearheaded modernisation and automation, significantly reducing manual tasks. Managed international teams, enhancing efficiency and satisfaction with strategic AI implementations.
- 0
Job Description
Seeking a dynamic role in a digital or e-commerce setting, aiming to lead teams and enhance customer experiences. Passionate about driving growth and operational excellence through AI and automation to elevate business performance.
- 0
How to contact
- 0Jachym Suchomel
Head of Operations, Projects and Customer Journey @strapido
is looking for a jobHead of Customer & Operations Leadership Role - 0
About myself
With over 9 years in E-commerce, Customer Support, and Operations leadership, I've excelled in CX, ops, and team scaling. Achievements include reducing backlog from 50 to 2 days, scaling Vilgain CX team, and launching a Shoptet website in 3 weeks.
- 0
Job Description
Seeking a COO or Head of Operations role in a startup or scale-up. My focus is E-commerce D2C/DTC, and I'm interested in US companies offering remote positions within the EMEA region.
- 0
How to contact