Years of experience: 27
TechnologyOperationsFigmaSketchAdobe Photoshop Customer Service
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Waqas's Career Path
Mar. 2020 -Mar. 2024
My Clinic KSADirector Customer Service Excellence & Operations
Jeddah, Makkah, Saudi Arabia
Apr. 2011 -Mar. 2020
Bupa ArabiaHead - Operations
Saudi ArabiaJoined Bupa Arabia as Business Manager and then took up the role of Head Service & Hospital Service Operations and was challenged to enhance Operations efficiencies, Process Improvement / Re-Engineering, Change Management & build the harmonized medical decision making across different medical functions, build capabilities and competencies to improve Customer Experience, Retention and Loyalty ...
Nov. 2007 -May. 2011
UnileverCustomer Service Operations & Excellence Manager
Unilever is a multi-division manufacturing and Distribution Company with regional headquarters; The operations of Unilever Arabian span the entire GCC region, Yemen & Iran. Unilever worldwide is one of the world's largest FMCG Company. I joined UA in 1998 in commercial and during the last 7 years I held responsibilities in Commercial, Management Accounts, Sales Operations & Supply Chain. My p...