I had the opportunity to work with Waqas Piracha, and I can confidently say that he is a highly skilled and dedicated professional. His expertise in [Digital Transformation, e.g., Customer journey map...
Trust Score
Exceptionally trusted; proven professional excellence.
90%
Waqas's Career Path
Mar. 2020 - Feb. 2024
My Clinic KSADirector Customer Service Excellence & Operations
Saudi ArabiaJoined Bupa Arabia as Business Manager and then took up the role of Head Service & Hospital Service Operations and was challenged to enhance Operations efficiencies, Process Improvement / Re-Engineering, Change Management & build the harmonized medical decision making across different medical functions, build capabilities and competencies to improve Customer Experience, Retention and Loyalty ...
Nov. 2007 - May. 2011
UnileverCustomer Service Operations & Excellence Manager
Unilever is a multi-division manufacturing and Distribution Company with regional headquarters; The operations of Unilever Arabian span the entire GCC region, Yemen & Iran. Unilever worldwide is one of the world's largest FMCG Company. I joined UA in 1998 in commercial and during the last 7 years I held responsibilities in Commercial, Management Accounts, Sales Operations & Supply Chain. My p...