Years of experience: 16

United KingdomITConsultingBusiness OwnerProduct ManagerProject Manager

Trusted by top professionals

  • Adi Lawal
    Business Analyst @Tbc
    Verified
    Natali and I had the opportunity to work together at Smart Pensions in 2021, focusing on improving and streamlining business processes. Together, we analyzed existing ("as-is") processes to identify i...

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Natalie's Career Path
CMDB AnalystAug. 2022 -
Jan. 2024
CencoraCMDB Analyst
United States•Working alongside the project and transition and controls team to ensure consistent and reliable operation of the configuration management database (CMDB) •Support the integration and migration of the CMDB with other IT Service Management processes. •Oversee the maintenance and development of CMDB processes and procedures. •Establish and maintain contact with people within the organisation a...
ITIL Process Specialist & Change AnalystMay. 2022 -
Aug. 2022
Smart PensionITIL Process Specialist & Change Analyst
London•Support the ongoing design, documentation, and improvement of ITIL processes across the business. •Focus on functional requirements, process integration, and configuration of tooling to introduce measurable process, governance, and insightful reporting. •Provide guidance and direction to IT colleagues who will assist with day-to-day process support activities. •Build strong client relationsh...
Configuration AnalystMar. 2021 -
May. 2022
Smart PensionConfiguration Analyst
London, England, United Kingdom• Working alongside the risk and compliance team. • Re-engineering existing business processes and providing support to change management • Assisting with the implementation of risk management and audit controls on projects • Building Smarts information asset and ensuring this is handled and managed appropriately • Responsible for the workflow and record-keeping of electronic or hard copy doc...