Years of experience: 22

💰 Investor & VC💸 MarketingCompliance OfficerSecurity Analyst⚖️ Legal🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Neil's Career Path
Service Desk ManagerMar. 2023 -
Present
EquinoxService Desk Manager
United States1. Team Management: Leading and managing the service desk staff, including hiring, training, and evaluating team members to ensure a high level of service delivery. 2. **Service Quality**: Ensuring that the service desk operates effectively and efficiently, meeting agreed service levels and providing excellent customer service. 3. **Process Improvement**: Continuously seeking ways to improve ...
Information Technology Technical LeadAug. 2019 -
Jul. 2023
EquinoxInformation Technology Technical Lead
United States
Desktop EngineerOct. 2017 -
Apr. 2018