New York City Metropolitan Area- Designing and implementing technology strategy bespoke to customer base accompanying innovative healthcare advocacy model
- Evaluated effectiveness of technology strategy and client initiatives with KPI metrics and outcome measures - Restructured website content and SEO, resulting in 200% improvement in website ranking
Enhanced digital marketing strategy
- Worked with internal and external leadership teams to implement new educational grant management system for State of Washington, from initial requirements phase to go-live - Managed worldwide staff of 15+ developers, QA and business analysts as part of project leadership team for State of Washington
- Successfully oversaw financial and human resources to ensure projects were completed on-ti...
Sep. 2021 - Sep. 2022
MTX GroupLead Integration Business Analyst | Team Lead
- Served as a liaison between client (NYC Office of Technology & Innovation), Salesforce and internal Onshore/Offshore Teams
- Ensured task assignment accuracy across Teams resulting in 40% productivity increase
- Managed and communicated business and functional requirements to Architecture, Development and Quality Assurance teams resulting in 100% on target deployment activities - Built, man...