Years of experience: 14

United StatesSales & BizDev👍 Sales & BizDevPartnerships ManagerCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Amy's Career Path
Associate Director, Account ManagementJun. 2023 -
Present
ZeOmegaAssociate Director, Account Management
Dallas-Fort Worth MetroplexResponsible for all departmental personnel management activities, including overseeing the day-to-day operations of the Account Management team. Responsible for the employment, timely performance evaluation, counseling, employee development, and discipline of assigned employees. Responsible for the management of assigned employees’ timekeeping and PTO. Responsible for the development and main...
Senior Account ExecutiveApr. 2022 -
Jun. 2023
ZeOmegaSenior Account Executive
• Develop and enhance relationships with key client stakeholders, understanding each client’s business goals and key initiatives. • Act as a strategic partner for the clients, determining where company systems can help clients reach their goals. • Responsible for revenue generation for existing customers, including new module upsells, upgrades, services, and contract renewals o Produce, on av...
Account ExecutiveOct. 2019 -
Apr. 2022
ZeOmegaAccount Executive
• Develop and enhance relationships with key client stakeholders, understanding each client’s business goals and key initiatives. • Act as a strategic partner for the clients, determining where company systems can help clients reach their goals. • Responsible for revenue generation for existing customers, including new module upsells, upgrades, services, and contract renewals o Produce, on av...

Amy's Posts

  • How I can help you

    I offer comprehensive support in developing effective account management processes including: 1. Streamlined client onboarding procedures 2. Detailed customer journey mapping 3. Tailored retention strategies 4. Development of metrics and KPIs 5. Enhancing client satisfaction

  • People I am looking for

    I am open to collaborating with companies of all sizes, with a preference for those in the health IT industry. However, I am also receptive to opportunities in other industries, as my experience is adaptable and applicable across various sectors.

  • Experience & Cases

    With 23 years in healthcare, 15 in health IT, I maintain a 100% client retention rate and manage contracts with a total contract value of up to $15 million. I consistently exceed annual upsell targets by over 10% and have a background in product management and implementations.

  • How to contact

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