Years of experience: 5
👍 Sales & BizDev💸 MarketingAccount Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Kathryn's Career Path
Mar. 2023 -Aug. 2023
Fairway Independent Mortgage CorporationOperations Manager, Regional Reverse Processing Center
Greater Boston- Managed a pipeline of up to 78 active loans at a time, an operations team of 7 employees, and contract closings - Created and oversaw the reverse intake que, providing efficient support for the entire company, averaging 10 intake files per day
- Set expectations and monitored communications between LOs, processors, and underwriters on a daily basis
- Developed innovative operating procedure...
Oct. 2022 -Mar. 2023
Fairway Independent Mortgage CorporationOperations Manager, Branch
Greater Boston- Oversaw an active pipeline of 40 loans, 4 operations employees, and contract processing/closing for two additional branches
- Mediated communication and expectations among LOs and processors while providing support to all parties
- Reviewed the pipeline daily and file reports monthly to ensure all files were withing compliance and did not exceed deadlines
- Logged and approved branch expens...
Mar. 2022 -Jul. 2022
Fairway Independent Mortgage CorporationBranch Closer
Greater Boston- Closed loans and generated ICDs for the entire branch averaging 26 closed files per month
- Balanced CDs with title companies; occasionally negotiating closing fees to advocate for the best interest of our borrowers - Reviewed files for accuracy, asked for clarification as needed, and cleared closing conditions with attention to details
- Drew closing docs and provided them to the title com...