Chicago, Illinois, United States• Work closely with Classroom Service Managers (client-facing support) and cross-functional teams supporting instructional needs and Customer Success initiatives • Attend program orientation meetings during the first week of implementation as scheduled & follow up with program monitoring throughout the program life cycle • Monitor and respond to data for student and program success, including...
Chicago, Illinois, United States• Supported, mentored, and coached a team of Academic Coaches and Rater Specialists (teacher evaluators) by providing strategies on coaching support for virtual teachers using rating data
• Ensured improved teacher and coach performance, positive student outcomes, and overall program success
• Organized communication, meetings, and ongoing support structures for content-specific teams of Acad...
Remote• Monitored several virtual online classrooms for their programs and alongside other coaches based on data and needs
• Assisted Academic Coaches with teachers and subs during sessions as needs arose
• Collaborated with Academic Coaches, Rater Specialists (teacher evaluators), the DOI, and other Elevate Operations team members in standing meetings
• Monitored learning sequences & program calen...