Years of experience: 13

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Noah's Career Path
Customer Trainer & InnovatorApr. 2021 -
Aug. 2022
hear.comCustomer Trainer & Innovator
Denver, Colorado, United StatesLed over 1,000 virtual consultations with seniors and their families, achieving exceptional customer satisfaction by incorporating gratitude into every interaction. Developed training materials focused on gratitude-based customer care, leading to a 12% increase in employee retention and team engagement.
MentorJun. 2020 -
Apr. 2023
Los Angeles Metropolitan AreaDesigned and implemented gratitude-based training programs for a 15-person team, helping them incorporate gratitude and mindfulness into personal and professional development. Led interactive branding and marketing education workshops rooted in gratitude and emotional intelligence.
Parkinson's Support Group LeaderSep. 2019 -
Feb. 2020
The Cambridge HomesParkinson's Support Group Leader
Cambridge, Massachusetts, United StatesDesigned and facilitated Gratitude Gatherings and Creative Expression Programs for senior residents and caregivers, leading to an improvement in mental well-being and program participation. Led the Being Powerful with Parkinson’s workshop, providing caregivers with gratitude and mindfulness tools to improve emotional resilience.

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