Years of experience: 36

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Fred's Career Path
IT Technical Project Specialist (Remote)Sep. 2021 -
Present
Affordable CareIT Technical Project Specialist (Remote)
Morrisville, North Carolina, United StatesProvide implementation and post-implementation support for the ACI IT practice management modernization project. • Participate in day-to-day operations and support of end-users, applications, and infrastructure systems. • Use the Salesforce ticketing system for ticket resolution and closure. • Assist in the practice prep for Dentrix Enterprise System and MiPACS implementation, using SCCM, GPO...
IT EHR Manager and LiaisonJul. 2016 -
Sep. 2021
Addison, TexasI work closely with our Cerner EHR Team and our hospital IT field team to provide technical and escalation support for projects and ongoing operations. Provide on-site support as needed. I also act as a liaison with the EHR team and IT infrastructure teams, promoting communication and collaboration, especially during projects. Ensure EHR projects are in alignment with IT standards/guidelines....
IT ManagerJul. 2012 -
Jul. 2016
Arlington, TexasManage and support IT infrastructure that includes Windows desktops, LAN, MS server environment, NEC phone systems, clinical, office systems, and other related technology as determined by the business and in compliance with established IT standards and protocols. Use Service Now for incident tracking and problem management. Major accomplishments: • Facility Project lead for all hardware insta...

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