Jhon Garcia - President & CEO, Pollux Media Enterprises, Inc

Years of experience: 23

SQLE-commerceData AnalystData ScientistTech SupportProduct Manager

Trusted by top professionals

Carlos Hempel
Agency Director @Groove Digital
Verified
During my time working with Jhon Garcia, I had the opportunity to collaborate on various projects that required strategic planning, problem-solving, and technical execution. Jhon and I worked closely ...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Jhon's Career Path

May. 2019 -
Present

Groove DigitalVP Customer Experience & Support

Boca Raton, FLAs the Vice President of Customer Experience and Support at Groove, I am tasked with overseeing strategic initiatives that improve direct response, technical support, and billing inquiries. My role is pivotal in optimizing customer interactions to enhance efficiency and effectiveness across various touchpoints. I lead a team of 8 professionals, ensuring they address customer inquiries and tec...

Oct. 2017 -
Dec. 2018

Bemka Corporation- House of Caviar and Fine FoodsE-commerce and Digital Marketing Manager

Ft Lauderdale• Created a streamlined process for online ordering of caviar and fine foods and fulfillment using 3rd party solutions (ERP/ECOM) • Increased Amazon channel sales (Dropship and Seller) by analyzing trends and keywords. Sales in these channels increased by 38-40% • Managed a email database of targeted clients and scheduled promotions and email blast as requested by management • Managed a team ...

Apr. 2017 -
Oct. 2017

Quality Importers Trading CompanyDigital Marketing Manager

Weston, FL• Collaborated with the implementation of an e-commerce solution for the cigar and accessories industry, focused on customization services. • Managed and maintained a total of 3 e-commerce sites. • Implemented new email campaigns using user experience driven design and solid product offerings. • Created digital strategies for 7 brands and managed several social media assets in different chann...