Years of experience: 3

E-Commerce SpecialistIndonesia✨ Business Owner💸 MarketingBusiness Owner

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ahmad's Career Path
Hotel and Store ManagerJan. 2024 -
Aug. 2024
Citra GroupHotel and Store Manager
Sungai Penuh, Jambi, Indonesia• Oversee the daily operations of the store and hotel, and ensure compliance with company policies and procedures. • Maintain cleanliness, and organization, manage store and hotel opening and closing procedures. • Recruit, hire, train, and develop hotel and store staff • Ensure high levels of customer satisfaction through excellent service. • Handle customer complaints and inquiries professio...
Key Account ExecutiveJun. 2023 -
Jan. 2024
SCI GroupKey Account Executive
Indonesia• Handle beauty brands store operations on the TikTok Shop and TikTok Account. • Communicate with the brand and TikTok team to ensure all related activities. • Create & ensure sales plan & strategy (Daily, monthly, yearly, & seasonal). • Collaborate with the team to handle the Livestream, content, and KOL activities. • Maintain stock availability & supervise purchase order. • Maintain the sta...
Customer Relations OfficerJun. 2022 -
Dec. 2022
SICEPAT EKSPRES INDONESIACustomer Relations Officer
Jakarta Metropolitan Area• Collaborated with Acquisition & Strategic Initiative Team which focuses on planning account development strategies and making multiple acquisitions. • Monitored growth delivery of 300+ Accounts (E-commerce and Corp). • Build and establish good relationships with customers to ensure customer retention. • Contacted clients by call, email, or meeting to ensure they were satisfied and tried to ...