Years of experience: 5
SQLPythonTableauBrazil✔️ IT👍 Sales & BizDev
Trust Score
Exceptionally trusted; proven professional excellence.
Isabel's Career Path
Jul. 2023 -Jun. 2024
AxenyaData Analytics & Engineering
São Paulo y alrededores- Implemented an inference model, based on health claims, that allows to segment patients depending on their level of health risk and tags them with the type of diseases they may have, so they can be placed in special care programs. - Merged data and structured analysis using SQL and Google Sheets, in order to measure the impact of different initiatives from the health team, so insights and r...
Nov. 2022 -Jul. 2023
ShopeeData Analytics Senior Associate for Cross Border Latam
São Paulo y alrededores- Managed the transition of data analytics operations from Mexico, Chile, and Colombia to the newly created Latam Cross Border team in Brazil after Shopee’s local operations closure in Spanish speaking countries.
- Guided the Operations team in strategic decision-making through data analysis and presented insights to senior leadership. Operations team included payments, logistics, customer se...
Apr. 2022 -Nov. 2022
ShopeeCustomer Experience and Workforce Management Data Lead
Bogotá, Distrito Capital, Colombia- Supervised a team of three responsible for workforce management, customer service real time analysis, and experience data analytics.
- Implemented the Net Promoter Score (NPS) program, correlating data with key business metrics and managing related projects.
- Defined efficiency and experience success metrics, and developed ETLs and dashboards for Shopee's chatbot launch in Spanish-speaking...