Years of experience: 20

United States๐Ÿ”ฅ Startup Founderโœ”๏ธ ITSolution Integrator๐Ÿ—ฟ HR๐Ÿฆ Design

Trust Score

Highly reliable; strong professional involvement.

70%
Julie's Career Path
Global Head of Customer SuccessJan. 2024 -
Present
OnFrontiersGlobal Head of Customer Success
New York, New York, United StatesDriving global customer success initiatives by leading and shaping a comprehensive customer success and professional services department. Developing and implementing strategic project management processes and ensuring a seamless onboarding experience for customers across the product offerings. Building and nurturing a high performing, globally aligned customer success team, consistently ensur...
Director Strategic SolutionsDec. 2019 -
Nov. 2023
BeameryDirector Strategic Solutions
Atlanta, Georgia, United StatesEstablished and led the Strategic Solutions Department, focused on accelerating customer alignment and process optimization to drive faster adoption and maximize ROI. Partnered with senior leadership and key stakeholders to deliver strategic consultancy, offering tailored solutions that address complex customer challenges. Spearheaded the development of talent acquisition processes and oversa...
Senior Solutions Delivery ConsultantMay. 2015 -
Dec. 2019
Randstad USASenior Solutions Delivery Consultant
Atlanta, Georgia, United StatesLed a team in successfully completing over 30 enterprise implementations of Vendor Management Systems (VMS), managing every phase of the project lifecycle from initiation to delivery. Oversaw Quarterly Business Reviews (QBRs), leveraging customer data analytics to drive strategic decisions, such as optimizing contingent labor strategies and scaling hiring efforts in key locations. Streamlined...