Years of experience: 10
✨ Business OwnerZendeskCustomer ExperienceStartupsChargeback Management
Trust Score
Highly reliable; strong professional involvement.
Devon's Career Path
Feb. 2023 -Present
SmoothenHost of The Startup Smoothie Podcast
Blending together the best customer experience and operations strategies for startups. In each episode, we bring in industry experts to share their insights and advice on a wide range of topics relating to CX and startup operations.
Oct. 2022 -Present
QuilCX Strategist
Quil is a financial wellness membership program that provides comprehensive benefits, including layoff insurance and health and wellness benefits. As a CX Strategist at Quil, I am responsible for developing and executing customer experience strategies to drive business growth and improve customer satisfaction.
Jul. 2021 -Present
SmoothenCX Strategist & Founder
Avoid years of labor costs with efficient customer experience operations, from the start. Smoothen is a full-service customer experience solutions firm that offers a comprehensive range of services to meet the needs of our clients. Our services include CRM development, agent training and development, complete outsourcing of customer support, development of standard operating procedures (SOPs)...