Josh Graham - Implementation Project Manager,

Years of experience: 24

ITConsultingStartup FounderSales & BizDevAccount ManagerCall Center

Trusted by top professionals

Rachel Taow
Director of Contracts and Technology Transfer @Idaho State University
Verified
I worked with Josh Graham for several years. He was hardworking, helpful, a team player, and a jack-of-all-traits. He is a skilled IT Manager and an adept operations manager, who is always seeking to ...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Josh's Career Path

May. 2022 -
Jun. 2024

Progressive LeasingSr. Program/Project Manager

Drive strategic project initiatives, ensuring alignment with corporate goals and positive impacts on gross merchandise value (GMV) for retail and ecommerce clients. Manage project lifecycles, from conception through execution, utilizing strong leadership skills and flexible approach to adapt to dynamic market conditions. Advocate for customer needs, liaising between development, product manag...

Sep. 2021 -
Mar. 2022

ZenotiImplementation Project Manager

Managed Product Implementations team, coordinating with retail partners to integrate SaaS-based solutions for point of sale and eCommerce. Collaborated with cross-functional internal teams, including Product, Sales, Operations, and Compliance, to customize and optimize partner solutions. Enhanced enterprise customer relationships, leading complex account management and ensuring client satisfa...

Jul. 2017 -
Sep. 2021

ASA Automotive SystemsImplementation Project Manager

Boise, Idaho AreaStreamlined the GTX onboarding processes, developed and delivered customer training through webinars and in-person training, which reduced customer friction and increased retention rates. Collaborated with Customer Experience, Sales, Implementation, and Product teams to identify opportunities for deeper customer engagement and product adoption. Guided new and existing clients through requirem...