Years of experience: 18
SEO SpecialistEditorContent WriterCopywritingCRM managerCMO
Trust Score
Exceptionally trusted; proven professional excellence.
Jenn's Career Path
Aug. 2023 -Present
OutlierAI Chatbot Reviewer and Quality Assurance Data Trainer
Responsible for comprehensive quality assurance and testing of conversational AI models to ensure they meet rigorous performance standards. Conducted thorough assessments of individual AI outputs to identify areas for improvement. Collaborated cross-functionally to integrate user feedback and drive continuous model enhancements. Developed effective processes to rate and evaluate AI model perf...
May. 2016 -Jan. 2017
Charter CommunicationsOnline Director - Small Business
Greater Los Angeles Area
Nov. 2009 -Jan. 2017
Time Warner Cable Business ClassOnline Director - Small Business
Greater Los Angeles AreaCreated, developed, and produced content and media strategies tailored to small business, mid-market, and enterprise audiences across diverse sectors, including Internet services, cloud solutions, colocation, fiber circuits, fiber backhaul, and software-as-a-service (SaaS) applications. Produced and created a customer testimonial content strategy that shattered sales records, becoming a compa...