Years of experience: 24

ITCall CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentSystem Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Devon's Career Path
System AdministratorJul. 2021 -
May. 2023
CapgeminiSystem Administrator
Florida, United States• Administers and maintains company servers for high availability to CSL Behring Services. • Responsibilities include installation, deployment, configuring, upgrading, managing access to systems and troubleshooting of all servers running on MS Windows Operating Systems • Configure and support Ancillary systems such as: AD, DNS, DHCP, GPOs, SCCM, Accellion, sFTP • Manage and support user confi...
System AdministratorJun. 2010 -
Jul. 2021
CSL BEHRINGSystem Administrator
King of Prussia, PA • Maintained company network systems, including Microsoft Windows File and Print Servers, Exchange E-Mail Servers, System Management Servers, Database Servers, Terminal Servers, and Web Servers for optimum performance to CSL Plasma users. • Installed and troubleshooted services such as Internet Information Services (IIS) & Microsoft Clusters for SQL servers. • Managed Data Back-up and recover...
System Support AnalystApr. 1999 -
Jun. 2010
Siemens It Solutions & ServicesSystem Support Analyst
Assigned to the fortune 500 companies listed below: Tyco Safety Products, Boca Raton, Florida (March 2000 – December 2003) American Express, Fort Lauderdale, Florida (January 2000 – February 2000) Baptist Hospital, Miami, Florida (October 1999 – December 1999) Florida Power And Light, Miami, Florida (April 1999 – September 1999) • Worked on projects to upgrade Windows OS systems at client loc...

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