Years of experience: 24

ITCall CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentSystem Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Devon's Career Path
System AdministratorJul. 2021 -
May. 2023
CapgeminiSystem Administrator
Florida, United States• Administers and maintains company servers for high availability to CSL Behring Services. • Responsibilities include installation, deployment, configuring, upgrading, managing access to systems and troubleshooting of all servers running on MS Windows Operating Systems • Configure and support Ancillary systems such as: AD, DNS, DHCP, GPOs, SCCM, Accellion, sFTP • Manage and support user confi...
System AdministratorJun. 2010 -
Jul. 2021
CSL BEHRINGSystem Administrator
King of Prussia, PA • Maintained company network systems, including Microsoft Windows File and Print Servers, Exchange E-Mail Servers, System Management Servers, Database Servers, Terminal Servers, and Web Servers for optimum performance to CSL Plasma users. • Installed and troubleshooted services such as Internet Information Services (IIS) & Microsoft Clusters for SQL servers. • Managed Data Back-up and recover...
System Support AnalystApr. 1999 -
Jun. 2010
Siemens It Solutions & ServicesSystem Support Analyst
Assigned to the fortune 500 companies listed below: Tyco Safety Products, Boca Raton, Florida (March 2000 – December 2003) American Express, Fort Lauderdale, Florida (January 2000 – February 2000) Baptist Hospital, Miami, Florida (October 1999 – December 1999) Florida Power And Light, Miami, Florida (April 1999 – September 1999) • Worked on projects to upgrade Windows OS systems at client loc...

Devon's Posts

  • About myself

    Accomplished System Administrator with over 10 years of experience in installing, configuring, and maintaining servers. Adept in troubleshooting service outages, patch management using SCCM, and mitigating CVEs. Strong collaboration with global vendors and excellent communication skills.

  • Job Description

    Aspiring to secure a Technical Support role, focusing on software deployment and client assistance. Eager to leverage expertise in system administration and tech support to enhance operational efficiency and user satisfaction.

  • How to contact

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