Years of experience: 34

Customer ServiceCall CenterTech SupportProject ManagerSystem AnalystIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Aldert's Career Path
ICT Manager / Operations ManagerMay. 2006 -
Present
TradeOn SAICT Manager / Operations Manager
Cape Town Area, South AfricaLead IT operations across 52 KFC locations, ensuring 24/7 POS system uptime and rapid issue resolution. Manage relationships with key service providers (e.g., GAAP, CCIT, Standard Bank) to maintain and enhance IT infrastructure. Develop and enforce IT policies focusing on data security, backup solutions, and user access controls. Train staff on the effective use of Office 365 tools, emphasizi...
Department ManagerMar. 2003 -
Apr. 2006
AgricoDepartment Manager
Upington Area, South AfricaOversaw the full operations of the agricultural equipment department, ensuring seamless coordination between sales, workshop services, administration, and customer support. Led inventory management processes, maintaining optimal stock levels and minimizing shrinkage. Streamlined internal workflows, improving service delivery and interdepartmental communication. Delivered consistent client sat...
AccountantApr. 2000 -
Feb. 2003
Upington Area, South AfricaManaged full-cycle accounting functions up to trial balance, including general ledger entries, reconciliations, and financial reporting. Ensured compliance with financial controls and regulatory requirements within a high-volume operational environment. Supported cost analysis and monthly closing procedures, enhancing financial transparency and decision-making.

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