Years of experience: 18
Sales & BizDevMarketingEducation👍 Sales & BizDev💸 Marketing💼 C-level Executive
Trust Score
Highly reliable; strong professional involvement.
ROSITZA's Career Path
Oct. 2016 -Aug. 2022
A1 BulgariaSenior Manager Customer Experience
Sofia, BulgariaA1 is the leading telecom operator in Bulgaria with €450 mln revenue, 3.9 mln wireless subscribers, 1 mln wireline subscribers and 4000+ employees. Market leader on the mobile market it provides as well convergent services to both residential and business customers. Reporting to Customer Experience Senior Director.
>> Design customer journeys focused on touchpoint or end to end improvements. ...
Oct. 2015 -Sep. 2016
MobiltelIntegration Manager Blizoo Integration
Sofia City, BulgariaPart of Mobiltel Integration office. Responsible for definition, planning, monitoring, supervision and reporting of business streams in Blizoo integration by Mobiltel.
>> Develop 100-day plan outlining key dependencies, issues and quick wins. Enforced integration management within the established project governance.
>> Detailed integration program plan incorporating 12 key streams and 100+ em...
Sep. 2010 -Dec. 2015
BlizooManager Strategic programs & Business processes
Sofia City, BulgariaResponsible for development and implementation of project and process management framework in the company. Cross-functional alignment, planning, execution and supervision of projects of strategic importance. Working with a 6-member team of employees from Sales, Customer Service, Technical operations and Finance Departments. Reported to CEO
>> Participate in company’s strategic planning proces...