Years of experience: 18

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Bronwin's Career Path
Practice Lead: Outsourced ServicesDec. 2019 -
Sep. 2023
ECOTECH ConvergePractice Lead: Outsourced Services
ECOTECH Converge is a well-established, experienced Information Technology Managed Services provider, with a proven track record of providing tailor made solutions, ranging from traditional ICT through to cutting edge Cloud solutions. The focus on providing well architected, cost effective, reliable, and secure turnkey IT solutions has enabled countless small, medium and enterprise business r...
Business ManagerApr. 2019 -
Dec. 2019
GijimaBusiness Manager
Johannesburg Area, South AfricaGijima is one of South Africa’s leading ICT companies in Cloud & Outsourcing, Systems Integration, Human Capital Management & Training, Cybersecurity, and Unified Communications. I had the accountability of the overall delivery effort by providing Managed Services to outsourced clients, based on different technology portfolios. These services were all ICT related and included Cloud Services, ...
Key Account ManagerAug. 2017 -
Mar. 2019
GijimaKey Account Manager
Johannesburg Area, South AfricaResponsible for the design and implementation of a distinctive value proposition based on specific and unique needs and preferences of customers. It was through this distinctive and customer specific value proposition that a sustainable competitive advantage was achieved. Effective communication, collaboration, and a customer-centric approach were critical to realizing these achievements. • M...

Bronwin's Posts

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    How I can help you

    Serve as a remote IT Operations Manager, Head of IT, or Service Delivery Lead for SMEs or growing companies. Manage IT operations, vendor relations, and SLA delivery without a full-time hire. Follow a structured process to ensure alignment, efficiency, and value from the start.

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    People I am looking for

    Seeking clients in: • Public Sector • Financial Services & Insurance • Mining & Industrial

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    Experience & Cases

    Achievements: • Improved SLA adherence by 30% • Increased first-call resolution rates • Established stable support model. Clients: • CEOs, COOs, CIOs in SMEs • MSPs • Startups • Consulting firms • Government teams

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    How to contact

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