BelgiumI worked with all types of companies from a variety of fields and delivered dozens of research, user experience and user interface projects with the sole purpose of increasing new customer first conversions, engagement, recurrent conversions, decreasing churn and optimizing user flows and satisfaction.
Aug. 2018 - Sep. 2022
European CommissionSenior Product Designer (Research, Analysis, User Interface)
Brussels Area, BelgiumUnifying approximately 400 websites under one ecosystem by creating templates and a design system for communication of Policy, Law, Events, Public Consultation, Vacancies, Projects, News, Person, Call for tender, Call for proposals, Funding programs, Topics, and custom pages. All this has in mind two perspectives: the EU citizens and institutional high, mid and low-level stakeholders. -------...
Dec. 2017 - Aug. 2018
INGSenior Product Designer (Research, Analysis, User Interface)
Bucharest, Romania- ING Personal loan - Authentication security --------------------------------------------------------------------------------------------------------- - Stakeholder interviews
- Workshops with Marketing executives and specialists, Designers, Analysts, and Developers
- Meetings and meeting notes
- Desk research - reading research studies and documentation on the customer profile
- Jobs to be ...