Years of experience: 17

ITHR AnalystCopywritingProducerProofreader📝 Influencer or Blogger

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cassie's Career Path
Workforce OptimizationDec. 2020 -
Dec. 2024
SimplyIOAWorkforce Optimization
Lake Mary, Florida, United StatesEnsuring the right people are in the right place at the right time. Contact Center scheduling, forecasting, planning. Radial organization and collaboration company wide. Telephony call flows, business management, with a focus on best practices for culture and strategy implementations and activations.
Jr. Business AnalystJul. 2020 -
Dec. 2020
Insurance Office of AmericaJr. Business Analyst
Longwood, Florida, United States
Business AnalystJul. 2019 -
Jul. 2020
One CallBusiness Analyst
Jacksonville, Florida