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Years of experience: 9
🏦 Finance🧨 Consulting
Trust Score
Highly reliable; strong professional involvement.
Carlos's Career Path
May. 2022 -Present
UberProject Manager- NeMo & CX LatAm
- Leveraging data-driven insights and strategic initiatives, I achieved measurable outcomes and successfully executed cross-functional projects to
enhance operational performance and customer satisfaction. (i.e. enable virtual channels pre-ft for Drivers converting 49% assisted FT and
post-FT support channels: phone and cha...
Jul. 2019 -May. 2022
MinsaitConsultor management consulting
-PM-TI (Santander): Led the management of Consigned Credit and Investment Funds projects within the PDI framework. (FATCA and CRS projects)
Defined and documented functional and technical requirements, ensuring compliance with bank technology and security standards.
Designed comprehensive Operating Models, detailing processes, systems, and information flows.
Developed and impleme...
Mar. 2019 -Jun. 2019
BLNMarketing Assistant