Years of experience: 16

CTO💼 C-level Executive

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Danny's Career Path
Director IT, IT-OPS, Cybersecurity and ServiceaNov. 2021 -
Present
Nivel Parts and ManufacturingDirector IT, IT-OPS, Cybersecurity and Servicea
Jacksonville, Florida, United StatesAs a forward-thinking leader in IT operations, I foster collaborative partnerships to surpass business objectives. My portfolio spans ITOps, Services/Enterprise Applications, Mobile Device Management, Networking, Cyber Security, and Servers/systems. I provide advisory services to esteemed client executives, including CEOs, CIOs, COOs, and CFOs, while nurturing relationships with internal stak...
Senior Manager, IT Global Service DeskJan. 2021 -
Nov. 2021
Apex Tool Group, LLCSenior Manager, IT Global Service Desk
Apex, North Carolina, United StatesAs Senior Manager, I spearheaded multiple teams overseeing daily operations, deploying cutting-edge technologies to deliver comprehensive IT support for 4000 employees across diverse North American locations. Key Achievements: SQL Optimization: Collaborating with an SQLaaS vendor, I enhanced SQL performance, boosting operations uptime from 66% to 99.999%. This highlights my adeptness in ident...
IT Manager, Service Desk AmericasJun. 2015 -
Jan. 2021
Apex Tool Group, LLCIT Manager, Service Desk Americas
Raleigh-Durham, North Carolina AreaManaged 24x7 IT Service Desk: Oversaw support for backend systems like Active Directory-based servers, VMware, and Cisco, as well as customer-end devices such as PCs, mobile devices, and phones. Windows 10: Planned and managed the deployment of Windows 10 for 4500 users globally. Negotiated and Deployed ServiceNow: Successfully negotiated pricing for SNow and led the planning and deployment e...

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