Years of experience: 23

CzechiaITConsultingC-level ExecutiveCTO🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Frantisek's Career Path
Sr. Director, Head of ServiceNow & SharePointJan. 2022 -
Present
Deutsche Post DHL / IT ServicesSr. Director, Head of ServiceNow & SharePoint
Responsible for global ServiceNow and SharePoint competence centers within Deutsche Post DHL ITS division (~75 FTEs and anywhere between 20-30 contractors, located in Germany, Czech Republic, India, and Malysia). Direct budget responsibility EUR >10M). Key responsibilities include: - Strategy & Roadmap for ServiceNow DP DHL platforms (two dozens of instances, HR/Procurement, ITSM, CSM, 250+ i...
Sr. Director, Head of Platform Support & InnovationOct. 2016 -
Dec. 2021
Deutsche Post DHL / IT ServicesSr. Director, Head of Platform Support & Innovation
GlobalResponsible for global ServiceNow and BI/Tools competence centers within Deutsche Post DHL ITS division (~85 FTEs and anywhere between 20-30 contractors, located in Germany, Czech Republic, India, and Malysia). Direct budget responsibility EUR >6M, indirect EUR >24M. Project and Program management (individual projects budgeted at up to EUR 3.5M). Key responsibilities include: - Strategy & Roa...
Director, Head of Organization SupportFeb. 2013 -
Sep. 2016
Deutsche Post DHL / IT ServicesDirector, Head of Organization Support
Prague, The Capital, Czech RepublicLeading a global IT Organization Support department within the ITS Production Services department (~50 FTEs located in Czech Republic, Malaysia, and Costa Rica). Responsible for the following areas: - Service Level Management - Reporting - ITS Process Governance (Incident Mgt, Problem Mgt, SLA Mgt. processes) - Internal Tools (development, implementation, support) - Training & Quality Assuran...