Years of experience: 13

COO🐦 Design💼 C-level Executive✔️ IT

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Joel's Career Path
Head of Experience Design & HCD capability developmentDec. 2018 -
Present
ShellHead of Experience Design & HCD capability development
GlobalDelivered a full service Experience Design capability CX / UX / UI Working with this institution to introduce design driven ways of working. Enabling the assembly & deployment of the right people, processes & tools, that take ideas, and move with confidence to develop products that add huge value to our business and commercial customers. In five years have delivered the strategic foundations ...
Experience DirectorJan. 2018 -
Dec. 2018
Experience ArtisanExperience Director
GlobalBeen helping the following. Made by Fire - Digital Product Design agency Dashboard for a North African Oil & Gas concern. Information Architecture / Taxonomies / Interaction Design / Content hierarchies / Visual Design ----------------- BT - Telecoms Bespoke APP - Product offering around wifi signal optimisation. Service Design / User journeys / mapping / Wires ----------------- HSBC - Global...
Experience ManagerNov. 2015 -
Jan. 2018
S&P Global PlattsExperience Manager
Establishing the UX function for Platts. A global provider of energy and metals information and a source of benchmark price assessments in the physical energy markets. Produced the UX & Design Methodology Evangelising UX / CX Service & Experience Design. Innovation Built a team that have designed & are delivering: Bespoke, multi-language internal & customer facing, fully responsive applicatio...