Years of experience: 9

Service Quality ManagerClient Relations SpecialistCustomer Service💸 MarketingCRM managerBusiness Owner

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Autumn's Career Path
Director of Customer SupportApr. 2024 -
Present
UrWay HealthDirector of Customer Support
Providing customer care and administrative support to growing Health and Wellness company. I'm responsible for staffing and marketing initiatives, as well as our Affiliate and Influencer programs.
FounderJan. 2022 -
Present
Autumn Pullen ManagementFounder
An administrative services provider with specialized focus in project management, office support, and customer care services.
Chief of OperationsMar. 2021 -
Present
First Call PPEChief of Operations
First Call PPE was formed in response to the COVID-19 pandemic and the need for trusted PPE and testing facilities. As COO, I ensure the day-to-day operations go smoothly. I've overseen the brokering of PPE, including invoicing and AR/AP. Compliance and proper licensure, including insurance credentialing were handled by me. I created marketing materials and maintained client relations. Managi...

Autumn's Posts

  • How I can help you

    I efficiently manage daily business operations, coordinate schedules, attend meetings, and create reports. My role includes liaising between staff and executives and ensuring client satisfaction by identifying and addressing their needs.

  • People I am looking for

    - Day-to-day business operations - Calendar management and meeting attendance - Report creation and staff-executive liaison - Client satisfaction through tailored solutions

  • Experience & Cases

    - UrWay Health: Weight management & well-being - First Call PPE: Sales, healthcare & patient relations - ER Assist: Data analysis, compliance & client relations

  • - UrWay Health: 4k+ customers, managed care & admin - First Call PPE: $30M sales, compliance & client care - Seeking: Trustworthy, detail-oriented clients in corporate, wellness, creative, retail, or food/beverage sectors

  • How to contact

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  • About myself

    Proficient in project management, office administration, and client relations. Expert in Microsoft, Google, and Adobe. Successfully managed remote medical centers, optimizing patient response and insurance processes. Led diverse teams. Oversaw PPE aquisition and FEMA PA projects.

  • Job Description

    Seeking a leadership or support role in project coordination and management. Open to positions enhancing client relations, as well as roles involving data entry and analysis.

  • How to contact

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