RemoteManaged data and coordinated travel for all events, and kept meticulous notes in system regarding plans, changes, and results.
Wrote and reviewed documentation and operation procedures for errors and made them ready for publication for this start-up short-term rental company. Increased survey responses from events by over 300%
Managed digital filing systems designed to hold all internal docum...
RemoteGreeted guests via phone, email, chat, and text, offering assistance and answering questions to build rapport and encourage return guests, managing 70 - 100+ conversations per day. Resolved issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills. Worked closely with guests, some VIP or celebrity, with a high degree of respect for privacy....