Years of experience: 36

Language SpecialistTranslatorTyping SpecialistCustomer Care SpecialistITEngineer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mark's Career Path
Retail Sales AssistantAug. 2023 -
Present
Aunty Anne's Curry & Spice MenlynRetail Sales Assistant
Pretoria, Gauteng, South Africa• IT Needs Assessment: Collaborated with the in-house team to identify and address various IT needs. • Workflow Analysis: Observed store workflow to identify IT solutions for improving the shop’s customer experience. • POS System Implementation: Collaborated with customers and vendors to implement an intelligent point-of-sale (POS) system. • Cost-Effective Solutions: Researched and proposed a...
Specialist: VirtualizationMar. 2021 -
May. 2023
BCXSpecialist: Virtualization
Pretoria, Gauteng, South Africa• Customer Workshops: Scheduled workshops to consult with customers and gather requirements for solution full ICT layouts and services. • Requirements Documentation: Created customer requirements documents • Build Documentation: Developed build documents using standard templates • Cross-Functional Coordination: Coordinated with various technical and business teams • Technical Approvals: Prese...
IT Specialist : Point of SalesMay. 2019 -
Aug. 2021
TelkomIT Specialist : Point of Sales
Pretoria, Gauteng, South AfricaSpearheaded the technical evaluation process for Telkom SA Stores division for an official RFI to compare vendors offering POS devices, kiosks, barcode scanners, cash drawers, and slip printers as part of a store rebranding. • Criteria Development: Developed and reviewed criteria for each POS vendor, fostering fair competition for POS devices and accessories • Technical Testing: Conducted com...

Mark's Posts

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    How I can help you

    Efficiently process and analyze data by filtering, categorizing, grouping, and summing information. Validate data integrity with check sums, ensuring accuracy. Tailor reports to meet specific client needs for clarity and effectiveness.

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    People I am looking for

    Ideal clients include businesses seeking automated solutions for manual weekly capacity reports, specifically from VMware. Perfect for those needing streamlined data processes.

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    Experience & Cases

    Successfully reduced weekly reporting time for small businesses and startups, enhancing efficiency and allowing teams to focus on strategic tasks.

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    How to contact

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