Years of experience: 29

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Luis's Career Path
Technical Support SpecialistMar. 2019 -
Jun. 2021
HCL TechnologiesTechnical Support Specialist
United StatesTechnical support for National Banking Company USAA, that involved direct contact with employees and other contractors working inside of an office space, remotely from home, and field operations.
Technical Support Specialist - Apple ComputerMar. 2019 -
Jun. 2019
Volt Technical ResourcesTechnical Support Specialist - Apple Computer
United StatesVolt – Apple Computer – My most previous employment included a company called Volt, that hire me under contract for Apple Computer to perform Tech Support for their Mobile devices including iPhones, iPads, and the accessories they use like Airpods. Mostly incoming technical support but also included callbacks for additional assistance and guidance to resolve issues with customer devices that ...
Google My Business SupportApr. 2014 -
Jul. 2014
RevanaGoogle My Business Support
Tempe, ArizonaI was hired by Revana through a company called Teletech for a Position as a Customer Service Rep for “Google My Business”, Listings that show up on the Map when people search for the locations. Tasks included troubleshooting technical problems when the listing were not showing, and also verifying the locations of Businesses before they can be listed on the Google Map. The Training for this po...

Luis's Posts

  • How I can help you

    I facilitate remote work setups tailored to individual schedules, offer tech issue resolution, enable network hardware upgrades, assist with two-factor authentication, and create payment processing integrations.

  • People I am looking for

    Ideal Clients: - HCL Technologies - Volt Technical Resources - Accenture - Asurion Insurance - Activemode Network

  • Experience & Cases

    Achievements: - Resolved issues via chat/calls - Supported smartphones, tablets - Clients in remote/urban areas Previous Clients: - Home businesses - Startups - Remote workers

  • How to contact

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