Years of experience: 7
Partner🔥 Startup Founder✔️ ITChanel Manager👍 Sales & BizDev🧨 Consulting
Trust Score
Highly reliable; strong professional involvement.
Joanne Barbara's Career Path
Jan. 2023 -Jul. 2023
TymeProduct Owner - Digital
Ho Chi Minh City, VietnamConsultant / Product Owner - Digital - Set the strategic direction and long-term plan to build best-in-class experience for the GoTyme PH Mobile Banking App, by owning the roadmap, the vision, and KPIs - Create and maintain a prioritised product backlog that is visible, clear, and transparent, and work with cross-functional teams (UI/UX, Scrum Teams, and other related business teams) to bring...
Sep. 2020 -Dec. 2022
ING PhilippinesAssistant Vice President, Tribe Lead - Digital
Manila, National Capital Region, PhilippinesHead of Digital (Tribe Lead) - Develop and execute a comprehensive digital product strategy aligned with overall business objectives and with the digital banking landscape - Lead and inspire a cross-functional product team, including product managers, UX/UI designers, and developers, and oversee the end-to-end product lifecycle - Stay abreast of industry trends, emerging technologies, and reg...
Apr. 2018 -Dec. 2019
CIMB Bank PhilippinesHead Of Customer Experience
Bonifacio Global City, TaguigHead of Customer Experience (Start-up Team) - Collaborate effectively with other departments such as Product, Finance, Marketing, and Operations to negotiate and influence customer improvements - Act as the Voice of the Customer across the organisation. - Strategically lead and develop an operational management team to enhance performance by setting clear customer success measures Digital & C...