Years of experience: 31

Registered NurseMedicalCold Calling SpecialistCall Center TrainerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Joy's Career Path
Senior Specialist, Clinical Quality AssuranceAug. 2020 -
Present
Accolade, Inc.Senior Specialist, Clinical Quality Assurance
United States
RNJan. 2001 -
Jan. 2014
Penn Medicine, University of Pennsylvania Health SystemRN
Staff & Charge RN in the intermediate Critical Care unit (stepdown). Telemetry monitoring, acute illness, COPD, CHF, ACS, postoperative care for high risk cardiac or OSA patients. Bariatric surgery recovery.
Utilization Review Specialist and Case ManagerMar. 1995 -
Dec. 2000
IntracorpUtilization Review Specialist and Case Manager
Plymouth Meeting PACertified Case Manager for high risk Obstetrics, Oncology. Quality Assurance Committee Member.

Joy's Posts

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    About myself

    Possessing extensive expertise in managing clients with intricate health requirements, I have successfully formatted assessment data to align with NCQA standards, ensuring high-quality service delivery.

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    Job Description

    Seeking a reputable organization with a nurturing corporate environment where I can leverage my skills, contribute to team success, and advance my professional journey.

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    How to contact

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  • 0

    About myself

    With six years in telephonic case management, I excel in handling complex patient cases. I successfully manage a caseload of 50, fostering strong member engagement and holistic health outcomes by addressing social determinants of health.

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    Job Description

    I seek a dynamic company culture that values positivity and achievements. My ideal role offers a competitive salary, reflecting my extensive expertise and experience in the field.

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    How to contact

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