Years of experience: 19

PartnerDigital Ads Manager๐Ÿ’ธ Marketing๐Ÿ’ผ C-level Executive๐Ÿงจ ConsultingCOO

Trust Score

Highly reliable; strong professional involvement.

65%
Michelle's Career Path
Head of Operations - AustraliaMar. 2020 -
Jul. 2024
IncubetaHead of Operations - Australia
Sydney, New South Wales, AustraliaKey Responsibilities: - Operational Management: Directed a team of 60+ operations professionals across two markets, including one remote team, fostering high morale and a collaborative culture. Managed diverse operations in various sectors such as e-commerce, fintech, travel, and on-demand lead generation. - Leadership and Guidance: Provided strategic direction and mentorship to senior leads,...
Operations Director - Global Operations HubJan. 2017 -
Apr. 2020
NMPiOperations Director - Global Operations Hub
Cape Town Area, South AfricaKey responsibilities: - Operational & Resource Management: Directed a 150+ member global operations team, managing complex processes and collaborating with senior leadership and market Managing Directors. Established FTE requirements, led recruitment, and coordinated succession planning with HR to align operational objectives and cultivate a strong organizational culture. - P&L Management: Ov...
Global Head of Paid SearchNov. 2012 -
Dec. 2016
IncubetaGlobal Head of Paid Search
Cape Town Area, South AfricaKey Responsibilities: - Team Leadership: Grew and managed a team of PPC specialists, providing guidance, mentoring, and support. Fostered a high-performance culture to ensure the effective execution of PPC strategies. - Strategic Planning: Developed and implemented comprehensive PPC strategies aligned with overall marketing and business objectives. Set clear performance goals and KPIs for the...