Years of experience: 5

✔️ IT🧨 ConsultingProduct ManagerProject ManagerLife CoachingAdvisor

Trust Score

Highly reliable; strong professional involvement.

70%
Eric's Career Path
Product ManagerApr. 2024 -
Present
Charter CommunicationsProduct Manager
• Directed the agile transformation of the Spectrum mobile department, aligning with a focus on product excellence and customer satisfaction, reducing time-to-market for new product features by 25%. • Led a team of product managers to create a tool for tracking customer feedback, employing ServiceNow and Tableau to monitor feedback, increasing customer retention rates, and reflecting a custom...
Sr. Technical Product OwnerMay. 2023 -
Mar. 2024
WOW! Cable, Internet and PhoneSr. Technical Product Owner
• Orchestrated the adoption of Agile and Scrum methodologies across engineering teams, implementing WIP limits and accurate story pointing to drive product execution, and increasing team velocity by 25%. • Mentored and coached a team of 20+ members in Agile practices, facilitating scrum events and guiding product development, enhancing team collaboration and productivity by 20%. • Established...
Product OwnerJul. 2021 -
May. 2023
ComcastProduct Owner
Englewood, Colorado, United States• Developed an Anomaly Detection tool, implementing internal ML/AI tools in the detection of potential DDOS attacks to reduce customer churn through insight sharing, improving product adoption and customer satisfaction. • Directed the successful migration of 100+ tables from Meld to MinIO, utilizing strategic product development practices to reduce operational expenditures, ensure seamless co...

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