Years of experience: 16

✔️ ITProject Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Nicole's Career Path
Lead Business Execution Consultant, Operational Excellence & Change ReadinessApr. 2023 -
Present
Wells FargoLead Business Execution Consultant, Operational Excellence & Change Readiness
Charlotte, North Carolina, United StatesDrives Operational & Change Readiness transformation, strategy and excellence with(in) Consumer Collections & Services and inter-org business partners • Leads remediation of a Performance Management issue via design and operationalization of quality coaching related controls & processes, establishment of oversight and monitoring reporting and routines • Driver of organizational alignment and ...
Director of Operations & Chief of Staff - SAP Global SecurityDec. 2021 -
Mar. 2023
SAPDirector of Operations & Chief of Staff - SAP Global Security
Drove alignment, continuity and consensus via strong vertical and horizontal collaboration. Managed Security, Governance Risk & Compliance org. operating cadence and Spend & Workforce management programs. • Implemented worldwide cross functional coordination with executive leaders; wholesale process design and oversight of predictive spend and workforce management for a €65M portfolio, 150-pe...
Senior Program Manager, Operational Excellence & Change ManagementSep. 2019 -
Dec. 2021
SAPSenior Program Manager, Operational Excellence & Change Management
Seattle, Washington, United StatesDeveloped, deployed and managed all aspects of strategic business programs with increased scope, visibility and impact across multiple business functions. Provided cross functional Change Management support to via deployment a Change Management Framework, training & consulting • Collaboratively drives multiple concurrent work efforts that enabled operational excellence and maturity, • Establi...

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