Years of experience: 12

✔️ ITSolution IntegratorSystem ArchitectBackend DeveloperSystem AnalystDevOps

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Stephen's Career Path
Senior Manager, Network Operations CenterJul. 2023 -
Present
Aviat NetworksSenior Manager, Network Operations Center
San Antonio, Texas, United States
Head of Support ServicesNov. 2022 -
Apr. 2023
Hubble TechnologyHead of Support Services
San Antonio, Texas, United States• Served as a mentor on networking and Meraki API. This effort allowed the developer to solve an issue in 2 days that developers had been struggling with for 3 weeks. • Created Python scripts to enhance Airplane.dev automation for creating PoC environments in less than 2 weeks. Scripts reduced manpower needed by 20% by using HubSpot API. • Used Python and HubSpot, Airplane.dev, and Linear.app...
Senior Manager, Network Operations CenterFeb. 2021 -
Nov. 2022
Aviat NetworksSenior Manager, Network Operations Center
San Antonio, Texas Metropolitan Area• Used data analytics to discover $1M in unbilled services. Collaborated with sales in negotiating payment for those services in 3 months. • Arranged for all of my direct reports to receive Lean training in order to build a culture of continuous improvement providing alignment with corporate values. • Implemented best practices in cybersecurity in order

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