AustraliaLeading the Marketing, Product, Cx, Insights Analytics , Customer Research and Customer support functions to drive the growth and scale of Wesfarmers One Pass Subscription program.
This role had remit of driving step change for the marketing discipline for sustainable shareholder growth namely by growing customer acquisition and retention. Leading an inhouse team across 3 portfolios, of Marketing, Editorial & Customer Advocacy across all marketing functions, creating a cultural shift to customer centricity in the organisation. Leading a team of 60+ across a portfolio of...