Years of experience: 20
EducationCopywritingMarketingITSEO Specialist🐦 Design
Trust Score
Exceptionally trusted; proven professional excellence.
Susan's Career Path
Feb. 2022 -Feb. 2024
OktaPartner Sales & Marketing Enablement Lead
New York, New York, United States• Responsible for building program and enabling 3 audiences
o Internal Okta Account Managers to ensure they understand how to and why they should want to work with Partners
o Alliance Managers for onboarding and ever boarding
o Partner Sales/Marketing audiences
• Perform needs analysis to understand what gaps exist that require enablement
o Determine needs, the best method of enablement, and ...
Jun. 2021 -Jan. 2022
TeradataSales Enablement Manager
New York, United States• Worked with Customer Success to understand their processes, rebuild/improve some of their processes, and advise on enablement
o Building a playbook that will be a “how to” guide to doing the job of a Customer Success Manager
• Worked on a redesign of the onboarding program from scratch for all sales team roles (sales, pre-sales, customer success, consulting)
o Partnered with marketing, sale...
May. 2020 -Jun. 2021
RMSSales Enablement Manager
Hoboken, New Jersey, United States• Responsible for all enablement and effectiveness for all sales roles, as well as Customer Success, Pre-Sales, and other customer facing roles. • Partnered with Customer Success to create CS Portal, providing a single source of truth for this role. • Worked on/built Playbook for Sales roles and Customer Success
• Built onboarding program where none previously existed, from needs analysis thr...