Years of experience: 30

Project ManagerCustomer Success ManagerPartnerships Manager👍 Sales & BizDevSolution IntegratorWeb Developer

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Sinclair's Career Path
Technical Program Manager, Scrum Master, Senior Consultant and Customer Success ManagerDec. 2023 -
Present
tRetail LabsTechnical Program Manager, Scrum Master, Senior Consultant and Customer Success Manager
Melbourne, Victoria, Australia · RemoteAs part of the Senior Leadership Team, involved in all aspects of this innovative Travel Retail Analytics startup including Project Management, Tech Consulting, Investor and Strategy discussions, Facilitation in Product and Business Development.
Program Manager - Digital Initiatives ( Delivery and Operations Support)May. 2019 -
Apr. 2024
CitiProgram Manager - Digital Initiatives ( Delivery and Operations Support)
Singapore · HybridAs part of the International Personal Bank (IPB) Wealth Management business, accountable for Digital Transformation Initiatives with specific focus on improving client and user experiences through the implementation of CRM, eSignature, Data Analytics and Web Development solutions using Agile and Hybrid Project frameworks.
Associate Director - Program Delivery and Enterprise Information Operations ManagementApr. 2014 -
Apr. 2019
SingtelAssociate Director - Program Delivery and Enterprise Information Operations Management
Singapore · On-siteCommenced as a Senior Manager and Promoted to Associate Director within 2 years. Accountable for yearly CAPEX and OPEX budgets of up to $20m with specific focus on improving client experiences through Data and Analytics and Marketing Automation technologies. Key driver and contributor to setting up Agile Project methodologies across a matrix organisation which required extensive cross functio...

Sinclair's Posts

  • How I can help you

    Tasks: - Project Management - Digital Strategy and Roadmaps Advantages: - 30 years in CRM, Data & Analytics - 20+ projects in various environments - Expert in Business Case, Contract, Vendor Management, Solution Architecture

  • People I am looking for

    Ideal Clients: - Organizations facing Digital Transformation challenges - Companies needing strategy and roadmaps - Businesses requiring project management expertise

  • Experience & Cases

    Achievements: - Managed $20m CRM budget @Singtel - Improved productivity by 50% @Citibank Previous Clients: - Citibank - Singtel - NAB - DBS - DTAC - DFS - tRetail Labs

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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  • About

    For detailed information about my background and experience, please refer to my bio at Hurtis Collab Edge Solutions: https://www.hurtiscollabedgesolutions.com.au/founder-bio You can also refer to my LinkedIn Profile - https://www.linkedin.com/in/sinclairhurtis/

  • Request to Mentor

    With 30 years in Digital Transformation and Workforce Automation, I’ve embarked on a consultancy journey. I seek mentorship to acquire my first client and strategize for growth. Your guidance will be invaluable in achieving these milestones.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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  • About myself

    3 decades of experience, I've grown from a power user to director level, delivering significant business outcomes such as a 70+ NPS score and 50% productivity improvement. Expertise spans cloud/on-premise environments, leading diverse teams, and managing complex projects.

  • Job Description

    Seeking clients with digital transformation challenges, from strategic software and hardware selection to data strategy roadmaps. Offering expertise in CRM and eSignature solutions, technical program delivery, leading partnerships, contract management to drive impactful results

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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