I serve a critical leadership role at WorkLife by overseeing day-to-day operations, technology, projects and critical measures of success for the organization. I ensure that organizational systems are being used consistently by all teams and everyone has the resources and tools needed to do their jobs efficiently and effectively.
Recruited, trained and managed 25 employees, both customer-facing book sellers and internal operational support staff in a high-turnover industry Established internal procedures for inventory management, daily operations and service enhancement, gaining 40% more revenue for independently-owned small business Managed logistics for book, food and beverage inventory, securing over $30,000 in rev...