Years of experience: 9

👍 Sales & BizDevCustomer Success Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Eden's Career Path
Commerce Portfolio SpecialistJan. 2024 -
Present
PerficientCommerce Portfolio Specialist
Denver, Colorado, United States
Director of Business DevelopmentJun. 2023 -
Dec. 2023
VaanDirector of Business Development
Denver, Colorado, United States
Commerce Customer Success ManagerJan. 2019 -
Jun. 2023
Adobe CommerceCommerce Customer Success Manager
Denver, Colorado, United States- Drive customer retention & expansion through trusted advisory relationship with key stakeholders & executive sponsors: 80+ Client Base - Collaborate with Merchants & Partners to ensure Customers are leveraging Adobe Commerce effectively and meeting business goals - Exceeded yearly Renewals Target by 106% through consultative selling, identifying & solving customer pain points, and promoting...

Eden's Posts

  • About myself

    With 6 years of experience as a Customer Success Manager, I excel in driving customer loyalty and upselling. Achieved a renewal rate of 106% and growth rate of 103%, managing 86 clients across multiple industries. Awarded Adobe's 'Extreme Ownership' and 'Out of the Park' honors.

  • Job Description

    Seeking a role in Customer Success or operations/enablement within the B2B technology sector. Open to all company sizes, with a preference for companies in the eCommerce technology space.

  • How to contact

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