Years of experience: 15
MarketingCustomer ServiceEntertainmentChat SupportLive ChatCustomer Care Specialist
Trust Score
Highly reliable; strong professional involvement.
Jerwin's Career Path
May. 2019 -Present
Cloverdale Paint Inc.Digital Media Coordinator
Surrey, British Columbia, CanadaSocial Media Strategy - Developed and executed targeted social media campaigns across platforms (e.g., Facebook, Instagram, LinkedIn) that increased overall follower growth by 15% - Launched UGC initiatives and contests, resulting in a 13% improvement in engagement rates
- Developed and implemented social media influencer outreach strategies and partnerships achieving a 20% growth in brand aw...
Aug. 2018 -Aug. 2019
Truth Media Inc. Event and Marketing Manager
Vancouver, British Columbia, CanadaTruth Media Inc. hosted monthly speaker series focused on professional and personal development and business. We invited local influencers and thought leaders to have an open-space discussion with the community, sharing ideas, networks, and goals. - Organized monthly in-person speaker series featuring local influencers, achieving a 90% attendance rate. - Enhanced event social media engagement...
Aug. 2018 -Oct. 2018
Hot Soup Marketing GroupInbound Marketing Specialist Internship
Vancouver, Canada AreaAs an Inbound Marketing Specialist, I was able to increase open rate for email newsletter campaigns from 4% to 7% for various clients. I also created and executed individual monthly content calendars for over 7 clients. While working with SEO and Paid Specialist, I helped design several email marketing campaigns that resulted in an average of 5% click-through rate.